Privacy and Security Policy

Last Updated: [Insert Date] : We are committed to protecting your privacy and handling your data securely.

Who we are

Welcome! You can access our marketplace at https://persinna.com and visit individual shops by simply typing /shop/ followed by the shop’s name after our base URL (for example, persinna.com/shop/shop-name).

We connect vendors with customers, providing seamless online experiences. Our office is on the fourth floor of Ayat Mall, in front of Ayat Train Station. For our exact location, search for “Persinna” on Google.

Information Collection

When you visit our platform, we may collect specific information, such as your IP address, browser type, and other analytics data for analysis. If you provide personal information, such as when leaving comments, creating an account, or making a purchase, we will also collect that information.

Please ensure that any uploaded images do not contain embedded location data (EXIF GPS) as visitors to the platform can download and extract this information from the images.

Use of Information

The information we collect is used for purposes such as order fulfillment, providing customer support, and improving our services. We may also use the information to send you marketing communications, but you can opt out of receiving these communications at any time.

Payment

When you make a payment on our platform, we collect necessary payment information, such as credit card details or other payment account information. We use this information solely for processing payments and preventing fraudulent transactions.

Access to Your Data

Only authorized personnel have access to the information you provide us. They are authorized to fulfill orders, process refunds, and provide customer support.

Sharing with Third Parties

We may share your information with trusted third parties who assist us in providing services, such as payment processors and shipping providers. These third parties have agreed to keep your information confidential and use it only for the purposes outlined in this Privacy Policy.

Social Login

We offer social login functionality that allows you to sign in to our platform using your social media accounts. When you use social login, we may collect information from your social media profile in accordance with your privacy settings.

Social Sharing

Our platform includes social sharing buttons or features that allow you to share content with your social media networks. These features may collect your IP address and the page you are visiting on our platform.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request the deletion of your personal information at any time, and we will comply with such requests, subject to any legal obligations.

Your Rights Over Your Data

You have certain rights regarding your personal data, including the right to access, modify, or delete your information. You may request a copy of the personal data we hold about you or ask for the correction of any inaccurate information.

Data Transfer

Your information may be transferred to and stored on servers located outside of your country or region. By using our platform, you consent to the transfer and processing of your information in accordance with this Privacy Policy. We will ensure that appropriate safeguards are in place for such transfers.

Data Deletion Request

If you wish to have your personal data deleted from our records, please contact us at support@persinna.com. We will respond to your request within a reasonable timeframe and will delete your data, subject to any legal obligations.

Security Measures

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze platform traffic. The types of cookies we use include:

Essential Cookies: Necessary for the platform to function properly, enabling core functionalities such as security, network management, and accessibility.

Session Cookies: Used to manage user sessions by storing information that allows for a seamless experience as you navigate through different pages.

Shopping Cart Cookies: These cookies help manage your shopping cart, track user sessions, and remember your preferences, ensuring a smooth shopping experience.

Marketplace Management Cookies: If you interact with vendor shopfronts, these cookies assist in maintaining user sessions and interactions on the marketplace.

Saved Cookies: These cookies are used to remember the products you’ve saved, ensuring your selections are preserved for future visits to the platform.

You can manage your cookie preferences through your browser settings. Please be aware that disabling cookies may affect the functionality of the platform and your overall user experience.

Third-Party Websites

Our platform may contain links to third-party websites that are not operated by us. We have no control over the content and practices of these websites, so we encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our platform is not intended for children. We do not knowingly collect personal information from children. If we become aware of such information being provided, we will take steps to delete it.

Changes to the Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy on our platform. You will be notified of significant changes via email or platform announcements.

Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@persinna.com.

Thank you for reviewing our Privacy Policy. If you have any further questions or concerns, please don’t hesitate to contact us.